2022.1 Release Notes



This release includes improvements to our Inventory workflow, Two-factor authentication (2FA) for Client Portal, and a TaxJar Integration. As with each release, we have included a number of usability improvements, many of which are directly inspired by the Ideas Forum on the Community.


New Features


Usability improvements

These features are general improvements to the overall Autotask PSA experience. These requests come from the Ideas Forum on the Community, are internally driven, or they arise from other means of feedback. For your convenience, they have been grouped by product area.


Data Warehouse Updates

For Data Warehouse Updates, we will communicate any columns created or dropped. For minor column alterations, please view the full report found in the Developer Help or online in the Community.


API Updates

SOAP API Deprecation

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access deactivation for version 1.5 will take place in Q4 2022; version 1.6 will be deactivated in Q4 2024.

For both the Autotask PSA REST API and SOAP API, we have placed limits on simultaneous API execution threads and multithreaded latency.