2022.2 Release Notes


This release includes a facelift for Autotask, a board view for tickets, a new, simplified process for onboarding co-managing users, a deeper integration with Datto Commerce, and security updates for the MS Outlook Extension. As with each release, we have included a number of usability improvements.

New Features

Major enhancement

Usability improvements

These features are general improvements to the overall Autotask experience. The requests come from the Ideas Forum on the Community, are internally driven, or they arise from other means of feedback. For your convenience, they have been grouped by product area.

Data Warehouse Updates

For Data Warehouse Updates, we will communicate any columns created or dropped. For minor column alterations, please view the full report found in the Developer Help or online in the Community.

API Updates

SOAP API deprecation

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access deactivation for version 1.5 began in Q1 2022 and will enter its concluding phases in October 2022. Access to version 1.6 will deactivate in Q4 2024.