2026.5 Release Notes
Schedule
For an explanation of the zones, refer to Where am I hosted?
| Zone | Date | From (UTC) | To (UTC) | Duration |
|---|---|---|---|---|
| Limited Release and UK Limited Release | September 17, 2026 | 01:00 | 05:00 | 4 hrs |
| America East 1, 2 & 3 | September 24, 2026 | 01:00 | 06:00 | 5 hrs |
| America West 1, 2, 3 & 4 | September 30, 2026 | 01:00 | 06:00 | 5 hrs |
|
UK, UK 2, UK 3, EU 1 (English), and German |
September 29, 2026 | 19:00 | 00:00 | 5 hrs |
|
Australia 1, 2, 3 & New Zealand |
September 30, 2026 | 12:00 | 02:00 | 2 hrs |
| Spanish | September 30, 2026 | 01:00 | 03:00 | 2 hrs |
IMPORTANT All dates are subject to change. For up-to-date information on scheduled releases, refer to the Kaseya Status Page.
New Features
Security and platform enhancements
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Enhanced POP3 mailbox authentication and encryption
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Updated the POP3 Polling Service to require authentication and support Kerberos-based authentication for mailbox reading across supported databases.
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Ensured secure, encrypted traffic for all POP3 polling workflows.
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End-to-end transport security and service communication
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Enforced HTTPS encryption across internal server-to-server communications within Autotask.
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Updated deployment and server binding configurations to secure web, API, and background service endpoints over HTTPS.
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Database connection and secrets management hardening
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Upgraded and standardized SQL connection handling and provider drivers across all Autotask applications to enhance connection security.
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Implemented secure secrets management and encryption for deployment templates, application configuration parameters, and environment settings.
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List of improvements and fixes in this release
| Type | Summary |
|---|---|
| Fix | Resolved an issue where certain inactive contacts were not returned in Contact search results (by name, email, or company) despite remaining accessible directly from associated tickets. |
