iOS

Rich Text and multi-select UDF support

This release includes the following improvements:

• LiveMobile can now display Rich Text content.

• Multi-select User-Defined Fields (UDFs) are available for tickets.

Opportunity access

This release includes the following improvements:

• Ability to view opportunities
  

• Ability to search opportunities
  

• Ability to create opportunities
  

• Ability to edit opportunities
  

• Add attachment to opportunities
  

NOTE  Access to the above features will be dependent on you PSA security level. You will also be able to access opportunities from tickets, if one is associated.

Documentation & Knowledgebase article access

This release includes the following improvements:

• Ability to view knowledgebase articles and documents

  

• Ability to see articles and documents associated to tickets

  

• Search articles and documents

  

• Access Documentation Search from main menu

  

NOTE  You will not have the ability to create, edit, or manage articles and documents from LiveMobile.