Autotask release notes
Upcoming release
| Release Number | Major Projects |
|---|---|
| 2024.3 Release Notes |
Previous Releases
| Release Number | Major Projects |
|---|---|
| 2024.2 Release Notes | |
|
Using Impact and Urgency to calculate ticket priority Tracking Kaseya module revenue using dashboard widgets Updated Integrated Customer Billing page Organization-specific advisory boards Deleting multiple checklist items from a ticket, task, or opportunity Link Autotask ticket checklists to IT Glue checklist templates Language selection in the New Client Portal Bulk editing CRM notes and to-dos In limited release: Autotask Electronic Payments with ConnectBooster |
Where am I hosted?
| Zone Name (Data Center) | Login URL | Time Zones /Description |
|---|---|---|
| Limited (PHL) | ww1.autotask.net | Selected customers in North America |
| Limited (LON) | ww17.autotask.net | Selected English-language customers in the UK |
| America East (PHL) | ww3.autotask.net | Eastern time zone, GMT -1 through GMT - 5 |
| America East 2 (PHL) | ww14.autotask.net | Eastern time zone, GMT -1 through GMT - 5 |
| America East 3 (PHL) | ww22.autotask.net | Eastern time zone, GMT -1 through GMT - 5 |
| America West (PHL) | ww5.autotask.net | Central through Hawaii time zones, GMT - 6 through GMT -10 |
| America West 2 (PHL) | ww15.autotask.net | Central through Hawaii time zones, GMT - 6 through GMT -10 |
| America West 3 (PHL) | ww24.autotask.net | Central through Hawaii time zones, GMT - 6 through GMT -10 |
|
America West 4 (PHL) |
ww25.autotask.net |
Central through Hawaii time zones, GMT - 6 through GMT -10 |
| UK (LON) | ww4.autotask.net | English-language international customers (except AU and NZ), GMT through GMT +12 |
| UK 2 (LON) | ww16.autotask.net | English-language international customers (except AU and NZ), GMT through GMT +12 |
|
UK 3 (LON) |
ww28.autotask.net |
English-language international customers (except AU and NZ), GMT through GMT +12 |
| Australia, New Zealand (PHL) | ww6.autotask.net | Australian and New Zealand customers |
|
Australia 2 (PHL) |
ww26.autotask.net |
Australian and New Zealand customers |
| DE 1 (MUC) | ww18.autotask.com | German-language customers in Germany, Austria and Switzerland |
| EU 1 (MUC) | ww19.autotask.com | English-language customers who prefer to have their data located in Europe |
| Spain, Latin America (PHL) | ww12.autotask.net | Spanish-language customers in Spain and Latin America |
